Muse Day

MAISON CLOSE REGULATIONS

RAFFLE

Exclusive to members of the Close to You program



By participating in the raffle (hereinafter the “Raffle”), the Participant agrees to comply with all the provisions of these rules.

Failure to comply with these rules will result in the invalidation of the Raffle entry.

ARTICLE 1. Raffle Organizer
These rules govern the terms and conditions of the Raffle organized by the company Muse, registered with the RCS of Marseille under number 878 760 495, whose registered office is located at 167 Rue Paradis, 13006 Marseille (hereinafter “Maison Close”).

The Raffle is organized by Maison Close to celebrate Muse Day, created by Maison Close, on April 22, 2025, under the terms set out below.

The Raffle is held under the sole responsibility of Maison Close.

ARTICLE 2. Conditions of Participation

2.1. Eligibility
The Raffle is open to any natural person of legal age, legally capable of entering into contracts, acting for personal and non-professional purposes, and who is a member of Maison Close's loyalty program “Close to You” (hereinafter the “Participants”).

Each participation in the Raffle is subject to the validation of a purchase made on the Maison Close website, accessible via the URL https://maison-close.us (hereinafter the “Website”), on April 22, 2025, regardless of delivery location, within the countries listed on the Website.

2.2. How to participate
Each order placed on the Website on April 22, 2025 by a Participant will include a scratch card (hereinafter “Golden Bunny”) offering one of the following three prizes, with a total limit of one thousand (1000) Golden Bunnies:

  • One (1) Golden Bunny – Prize 1: a $1,000 voucher valid for three (3) months from the date of activation. To activate the voucher, the winner must contact Maison Close customer service via email at satisfaction@maison-close.us before 30/05/2025;

  • Three (3) Golden Bunnies – Prize 2: a gift card equivalent to the amount of the order placed on April 22, 2025, valid for three (3) months from the date of activation. To activate the gift card, the winner must contact Maison Close customer service via email at satisfaction@maison-close.us before 30/05/2025;

  • Nine hundred and ninety-six (996) Golden Bunnies – Prize 3: a 20% discount coupon valid on the next purchase on the Website, with a minimum order value of $60, valid once until 30/06/2025 using the code printed on the Golden Bunny.

ARTICLE 3. Liability
Maison Close shall not be held liable in the event that, due to force majeure, it must cancel, extend, postpone, or modify the Raffle. No compensation or liability shall arise from such circumstances.

Golden Bunnies cannot be exchanged or redeemed for cash at the winner’s request.

ARTICLE 4. Personal Data

In connection with Participants’ participation in the Raffle, Maison Close processes certain personal data.

4.1. Data Controller Contact Details
Muse (Maison Close)
Nicolas BUSNEL, President
167 Rue Paradis – 13006 Marseille, France
Email: dpo@maison-close.com
Tel: +33 (0)4 96 19 06 45

4.2. Description of Processing

Participation in the Raffle

Collected Data:

  • Data collected for account creation and loyalty program registration: title, first name, last name, date of birth, email address, phone number, password, newsletter preferences, loyalty points, billing and shipping addresses, wishlists, referrals;

  • Data collected for order placement: ordered products, name, surname, billing and shipping addresses, phone number, delivery method, order and payment history, communications related to the order and delivery, after-sales service, any complaints;

  • Data collected for prize activation: name, surname, Golden Bunny number, messages exchanged with customer service.

Purpose of processing: organization of the Raffle
Legal basis: performance of a contract, i.e., these rules
Data retention and archiving: the winner’s contact details are kept until the expiry date of the Golden Bunny, then archived on a separate medium for a maximum of 5 years.

4.3. Data Recipients
Personal data may be disclosed solely for the purposes outlined above to Maison Close’s staff and its service providers involved in managing the Raffle and IT systems for data and promotional offer management.

4.4. Participant Rights
In accordance with the French Data Protection Act of January 6, 1978 as amended and Regulation (EU) 2016/679 of April 27, 2016 (GDPR), Participants have the following rights, subject to applicable legal conditions:

  • Right of access: to confirm whether their personal data is being processed and to access related information;

  • Right of rectification: to correct or complete their personal data;

  • Right to erasure (“right to be forgotten”): to request the deletion of their data when no longer necessary or in case of objection, subject to legal exceptions (e.g., data needed for ongoing contracts or legal claims);

  • Right to restriction of processing: to request a pause in processing, especially during accuracy disputes or pending legal matters;

  • Right to data portability: to receive a copy of their personal data in a readable format;

  • Right to object: to object to processing based on legitimate interest for personal reasons;

  • Right to withdraw consent: to revoke previously given consent (effective for future processing);

  • Right to lodge a complaint: to file a complaint with the CNIL (Commission Nationale de l’Informatique et des Libertés) if they believe their data has been mishandled;

  • Right to define post-mortem directives on the use of their personal data.

These rights may be exercised at any time by contacting Maison Close using the above details.

ARTICLE 9. Governing Law
These rules are subject to French law. Any disputes regarding the execution or interpretation of these rules that cannot be resolved amicably will be submitted to the competent courts.